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OUR TEAM

GLEN R. WELCH
Co-Founder and President

Glen Welch has focused most of his insurance career on providing tools for family business owners who have the determination to build successful independent businesses.  Today, he and the Charter Partners team, continue their commitment to advancing the American Family Business through Shared Knowledge.

Glen is a co-founder with his brother Todd Welch and father Scott Welch of Charter Partners USA, Inc. Founded in 1996, Charter Partners has grown into an innovative business community of approximately 100 business owners in 18 states who work together in industry Pods to solve shared problems.

Charter Partners was originally founded to seek property & casualty insurance alternatives to the rising costs and plummeting trust that were common for business owners. By 2003, Charter Partners had reached the $15 million mark in property/casualty insurance premiums -- and had expanded its business into other areas of support for entrepreneurs.

The Charter Partners community now works together to address a range of other pressing business issues important to business owners: health insurance; recruiting and retention of good employees; perpetuating the family business; developing standard business practices; and training.

With more than 20 years of insurance experience, Glen Welch brings a wealth of knowledge to Charter Partners. He has served as the Vice President of Client Service and as Director of Marketing for Bowers, Schumann & Welch (BS&W), a large independent insurance agency based in Washington, New Jersey previously owned by the Welch Family. He has several years experience in claims and marketing. The Welch’s’ sold their insurance agency, Bowers, Schumann & Welch, in June 2000 to exclusively focus on Charter Partners and it’s evolving initiative into a Community-based membership company.

A graduate of The College of Insurance (St. John’s University) in New York City, Mr. Welch stays active in the community and has been a guest speaker at several industry seminars and conferences.  

TODD W. WELCH
Co-Founder

Todd Welch has devoted his professional career to exploring entrepreneurship and supporting people who have the American dream of entrepreneurship.

Todd is a co-founder with his brother Glen Welch and father Scott Welch of Charter Partners USA, Inc. Founded in 1996, Charter Partners has grown into an innovative business community of 100 business owners in 18 states who work together in industry Pods to solve shared problems.

Charter Partners was originally founded to seek alternatives to the rising costs and plummeting trust that were common for business owners trying to buy property/casualty insurance. By 2003, Charter Partners had reached the $40 million mark in property/casualty insurance premiums -- and had expanded its business into other areas of support for entrepreneurs. The Charter Partners community now works together to address a range of pressing business issues important to business owners: health insurance; recruiting and retention of good employees; perpetuating the family business; developing standard business practices; and training.

Todd notes that his proudest professional accomplishment is “helping our Members, who represent the best of American family business owners, to create an environment of mutual trust and respect where they can work together and share knowledge.”

Todd devotes time to developing entrepreneurship education programs for high school students in northwestern New Jersey and the Lehigh Valley of Pennsylvania. In 2003, Todd founded two organizations: the Welch Foundation for Entrepreneurial Learning and Charter Entrepreneurs, both aim to develop entrepreneurship education and opportunities for high-school students with the long-term goal of supporting the American family business. 

In 1993, Todd co-founded the “Wings” program to provide the students of Warren Hills Regional High School the opportunity to learn the fundamentals of business. Under his direction, a TV station, radio station, bistro, school store, and student newspaper have started as real businesses, with more than 2000 students participating over 10-years.  Todd also founded the Welch Family Foundation to help young people in business leadership.

Mr. Welch also is a licensed helicopter pilot and a videographer. He enjoys boating and hiking. He and his wife reside in Pennsylvania with their two sons.  Visit toddcast.com and learn more about Todd.

PATRICIA A. COWLEY
Vice-President

Joining Charter Partners in May of 2000, Patricia (Pattie) Cowley served as the Chief Financial Officer until 2007 and currently serves as the Vice President Charter Partners.  Before joining Charter Partners, Ms. Cowley served as CFO of Bowers, Schumann & Welch (BS&W), a large independent agency based in Washington, New Jersey, from 1988 to 2000.  Prior to joining BS&W, Pattie held accounting and customer service positions at BioSearch Medical Products, MG Industries and Alarmtronics.

 

During her time at Charter Partners, Pattie pioneered and leads the exclusive Charter Partners Cooperative. The Charter Partners Cooperative encompasses all sectors:  P&C Insurance, Health, Finance, Commerce, Human Resources & People Development.

 

In response to the development of the Charter Partners Cooperative, Pattie’s work has allowed Charter Partners members to save on average 18-22% on over 50+ products and services through the Charter Partners Cooperative platform.   Pattie oversees the MAP (Meeting Administrative Process) for over 80 meetings annually and has managed new revenue producing programs that have yielded higher profit margins for Charter Partner member companies.

 

Pattie’s background combines 20+ years of experience including financial management, administration, human resources, information technology, website development and marketing.  She earned her degree in Accounting & Business Management and is a Certified Microsoft Professional. With her experience and education, she is able to offer a professional and broad blend of knowledge, skill and proven track record of accomplishments.

 

She lives in northwestern New Jersey with her husband, two children and their Australian Shepherd, Bailey.

Johnna Curry
Underwriting Support Technician

Before joining Charter Partners in April 2002, Johnna served as a Commercial Lines Rater for Penn National Insurance Company for 5 years.

At Charter Partners, Johnna is responsible for the quoting, issuing, and endorsement processing of new business & Renewal policies.  Lines of business include Commercial Property, General Liability, Crime, Inland Marine, Automobile, & Workers Compensation.

Jill Gonzales
Innkeeper and Executive Administrator of
Charter Partner Community, LLC

Prior to joining Charter Partners Mrs. Gonzales owned and operated a specialty food business. Jill also has a background in professional Theatre Arts and Business Administration.

At Charter Partners her role as Innkeeper, at Charter Farms, allows her to develop creative ideas for anything from one-of-a-kind events to recurring meetings. Jill is also proud of her certification as a National Registry Paramedic working in the State of New Jersey. She resides in Northwest New Jersey with her husband and has two daughters.

Chris Krantz
Membership Underwriting Director

Before joining Charter Partners in May of 2002, Ms. Krantz served as the Account Executive for the Bollinger Golf & Country Club Program from 1998 through 2002.   Prior to her work with the Bollinger Program, she held various Underwriting and Management positions with Crum & Forster Insurance, where she started in 1978.

At Charter Partners, Ms. Krantz is responsible for coordination & development of new pods and also handles the Underwriting process for the Managers and Commercial Real Estate Owners, Vehicle Insurance Partners and the Fuel Insurance Group. In addition, she manages the Charter Partners Internal Underwriting Audit process, working directly with AAIC to ensure that the proper Underwriting documentation and exposure controls are present in our files and that the appropriate regulatory and compliance procedures are adhered to. 

Ms. Krantz earned her Bachelor of Arts Degree from Bloomfield College.  She has her IIA Certification, having completed INS 21, 22 & 23 and has also successfully completed numerous parts of the CPCU program.  Chris lives in Branchburg, NJ with her husband and two daughters.

Dawn Spinnler
Financial Analyst

Before joining Charter Partners in September 2000, Ms. Spinnler served as an Account Associate and Director of Marketing at Bowers, Schumann and Welch for eight years.

At Charter Partners, Ms. Spinnler is responsible for billing statements, reconciliations, cash receipts, placing new and renewal directors & officers coverage for all the Membership Pods. 

Ms. Spinnler received her New Jersey Insurance License in 1988.  She lives in New Jersey with her husband and two children.

SUSAN L. STARK
Director of Insurance Operations

Ms. Stark was Chief Service Officer of BS&W, where she had been employed since 1981 until its sale to Brown and Brown in June of 2000. Her responsibilities included management of a $6 million public entity book of business, human resource management of the client service associates, quality control and procedures implementation and oversight and reducing redundancies throughout the agency.

Since joining Charter Partners in 2000, she is responsible for the quoting and policy issuance for Charter Partner Insurance Company for all of our membership Pods, customer service for several of our membership Pods and overall compliance and licensing for the Company and our employees.

She maintains a resident P&C license in Pennsylvania and a non-resident license in all other 49 States.

Ms. Stark earned an Associate Degree in Business Administration from Churchman’s Business College in Easton, Pennsylvania. She lives in Pennsylvania with her husband and Cairn Terrier Sasha.

Kimberly J. Ujvary, CISR
Account Manager

Mrs. Ujvary joined Charter Partners in September 1998, after working for two and a half years as a client service agent with Bowers, Schumann & Welch (BS&W).  Prior to BS&W, Kim worked as a Human Resources Assistant for an employee leasing company. In January 2003, Kim transferred from the retail to the wholesale team as an Underwriting Support Technician. Her duties involve all facets of policy issuance including processing, issuing and booking endorsements, audits and policies. 
 
In 2006, Kim rejoined the retail team, where she provides service to the FSA (Fire Suppression Alliance), WASH (Waste And Septage Haulers), and ASDA (Asphalt Surface & Development Association) groups.  Kim holds a CISR (Certified Insurance Service Representative) designation and is fully licensed.

Kim resides in Bethlehem Township PA with her husband and two daughters.



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