Our community platform was built to make it easier for members to connect, learn from each other, and strengthen the captive. The Forum and Best Practice Exchange are two spaces designed for different parts of that conversation. This article explains how each space works and what you can expect when you participate.

Platform Security and Privacy

Your conversations matter to us and so does your privacy. The community platform is a secure member space. What you share here stays here.

Information inside the Forum and Best Practice Exchange is visible only to authenticated members within our network. Nothing is public facing.

We encourage you to use good judgment, protect sensitive details about your business, and follow the guidelines below. Together we keep the community safe, supportive, and trusted.

The Feed

The Exchange is our new space for best practices. Think of it as a trusted roundtable. Members can share proven strategies, ask focused questions, and learn from people who understand this work because they live it every day. Every post comes from inside the captive community, which keeps the conversation real and reliable. It is a place to sharpen your business through shared experience.

The feed is used for:

• Light conversation and connection

• Sharing photos, stories, and moments from the field

• Quick wins, encouragement, and relationship building

• News and legislative updates that effect operations.

The Best Practice Exchange

The Best Practice Exchange is a focused space for learning from each other. It is built for the strategies, habits, and operational practices that help owners and teams run safer and stronger businesses.

What the Exchange is for

• Asking questions that improve operations, safety, training, or processes

• Sharing proven practices that have worked in your business

• Learning from the lived experience of other members

• Crowdsourcing real solutions from people who understand your industry